The role of Application Support Consultant will involve:

· Taking phone calls from clients, finding out details about problems and logging this in service calls managed in our own copy of Priority.

· Responding to client enquiries

· Taking ownership of each case, working through each one logically and thoroughly

· Using SQL to interrogate problems, and advising the developers where required.

There will be a lot for you to learn and get your teeth into, and you will be fully encouraged to develop yourself and move on into other areas outside of support. This is a great opportunity for someone who wants to learn ERP and SQL in depth, and to progress rapidly into other areas of software consulting.

Applying for:

Software Support Helpdesk